The ACE Help Phone Manager.
A software package that gives you
complete control over the ACE
phones out in the field.
Please note that the Ace Diagnostic software is supplied FREE to all Ace
The software can be installed on
virtually any PC from a Pentium1 upwards with a Windows 98/SE/ME/2000/XP
operating system. There are numerous pages of information that let you
monitor and control the current status of each and every ACE Help
Help phone software includes a comprehensive database. Managing
your phones could not be simpler. All your Help phones can be
interrogated individually or all at once.
You can pre-determine a time for
polling. For example, you can set polling to be done after midnight. The
polling will then take place and a complete list of the Help phones
operational capabilities will be available for you.
The Auto poll page shows what can
be achieved by setting the polling. You can change the settings of the
Help Phones whilst they are being polled.
Most aspects of the Help phone
can be changed by polling individual Help Phones.
Should you wish to test an
individual Help phone, simply select its number stored in the
database, and click the auto poll button.
All of the Help Phones have
the ability to report in if a fault is found. This feature alone,
negates the need to have someone physically checking each and every
Help Phone, thereby saving considerably on the upkeep of the Help
One of the main features of the
Diagnostic software, is its ability to poll all of the emergency phones
a daily, weekly or monthly basis and provide you with a report on the
status of each phone. A manual poll can be activated at any time to
check on individual emergency phones.
If a phone detects a
problem, it can automatically call in to the
Help Phone Manager
and report its status.
Copyright © 2006 ACE
Communications WA Pty Ltd. All rights reserved
ABN: 77 060 082 644